Your privacy matters here
Last updated: June 2026 · Applies to Hearthplay website and services
Our commitment
Hearthplay takes data protection seriously. This policy explains in plain terms what personal data we collect when you use this website, why we collect it, and what choices you have. We don't use complicated legal language to obscure what's happening — if something isn't clear, get in touch and we'll explain it directly.
This policy applies to the Hearthplay website and any services provided through it. It does not apply to third-party websites that we may link to.
1. What data we collect
Information you provide directly
- • Name and email address submitted through the contact form
- • Any project details or messages you choose to share
- • Optional subject line and any other content included in your message
We collect this only when you actively submit the form. There are no account registrations or mandatory data submissions on this site.
Data collected automatically (with consent)
- • Pages visited and approximate time spent on the site (analytics)
- • Browser type, device category, and operating system
- • Referring source (e.g. which search engine or link brought you here)
- • Cookie consent preferences stored in your browser's local storage
Analytics data is only collected if you've granted consent via the cookie banner or preferences page. You can change this at any time.
Legal basis for processing
- • Consent: Analytics, advertising, and personalisation cookies are only processed with your explicit consent
- • Legitimate interest: Responding to contact form enquiries requires processing the data you submitted
- • Legal obligation: We retain certain records as required by applicable law
2. How we use your data
Responding to your enquiry: If you contact us through the form, we use your name and email to reply personally. We don't add you to any mailing lists without asking first.
Site improvement: Anonymised analytics help us understand which parts of the site are clear and which might need work. We don't profile individual visitors.
Advertising (with consent only): If you consent to advertising cookies, your data may be used to serve relevant ads through third-party networks and to measure advertising performance.
No data sales: We do not sell, rent, or trade your personal data to third parties. Period.
3. How we protect your data
• The website is served over HTTPS, encrypting data in transit.
• Access to any submitted contact data is restricted to those who need it to reply to you.
• We use reputable third-party services only where necessary, and review their privacy commitments.
• Cookie preferences are stored only in your own browser — not on any server we operate.
• In the event of a data breach affecting your personal data, we will notify you and any relevant authority as required by applicable law.
4. Your rights
Access: You can ask us what personal data we hold about you at any time.
Rectification: If any data we hold is inaccurate, you can ask us to correct it.
Erasure: You can request that we delete any personal data we hold about you.
Data portability: Where applicable, you may receive your data in a structured, commonly used format.
Object to processing: You can object to certain types of processing, including direct marketing.
Withdraw consent: Any consent you've given (e.g. for analytics cookies) can be withdrawn at any time through the Cookie Policy page.
To exercise any of these rights, use the contact form. We'll respond promptly.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features.
- • Disable cookies through your browser settings (see our Cookie Policy for more details).
- • Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us via our Contact page. We will process your request promptly.